Customer service

Shipping and delivery

Several Parcelservices are contracted for package delivery. These companies take care of the transport of parts in the proper way. Hattink Thermo Parts provides the correct packaging and protection of the packages.

Payment

The web shop is equipped with a secure payment system. With this system we can deliver even faster. Payment options are, among other things, Credit cards; Visa and MasterCard,PayPal and manual transfer. And C.O.D. delivery to foreign country is possible only with UPS.
 

Privacy

Your personal information, including your email address, will be exclusively used on behalf of the goal you provided them for: processing your orders and informing you about market developments in the field of Hattink Thermo Parts products as well as possible (By ordering on Hattink Thermo Parts you agree with that mentioned above, the so-called opt-in provision).

To fully inform you, we mention that the personal information provided is saved in an electronic information system. This system is exclusively designated for use on behalf of Hattink Thermo Parts. We naturally undertake to treat this information as confidential and to protect it against improper use.
 

Return

If you would like to return packages of goods, first contact one of our employees. Unstamped postal items will not be accepted.
You don,t can ship back our exchange, elektrical part, crankshaftseals,because we don,t can see any damage. 

Other openings. approval of a return to order items will cost 10% of the net price will be deducted from or paid or credit note.

Customer Service / Complaints 

Unfortunately, anywhere that people work, mistakes are occasionally made. If, despite our best efforts for accuracy, there is still something missing from your order or if you have a question, complaint or incompleteness concerning your order, please contact us

Phone: +31 (0)412 - 65 1483
E-mail: info@hattinkheesch.nl